How often does my panel refresh?
As often as you set it to wake, down to the plan's fastest interval: every 15 minutes on Free is about 100 refreshes a day. Most battery panels are happiest waking less often, and when nothing on the dashboard has changed the panel keeps its picture instead of redrawing. A dashboard drawn by a browser also spends the plan's browser time: Free's fifteen minutes a day is about a fresh picture every half hour, while Ink dashboards and photo frames are drawn by the cloud itself and are not counted.
Why is there a limit on free places?
Free accounts cost the cloud browser time and pay nothing, so how many there can be is tied to the people who do pay. Each Supporter subscription keeps 3 free panels running, on top of a base the project covers itself. When every place is in use, new free accounts join a short queue and are invited in order as places open. Nobody already in loses their panel.
What is the difference between Ink and web dashboards?
An Ink dashboard is drawn by Tesserae Cloud directly: type, charts, calendars, heatmaps, timelines, photos, QR codes and drawings, in any of the panel's colours. It needs no browser, so it costs almost nothing to run, and most dashboards can be one. A Script page (your own HTML, CSS and JavaScript) or a Mosaic layout (widgets in a grid) is drawn by a browser instead: anything a web page can do, at the cost of browser time. Plans count those separately, which is the "browser-drawn" line in the table; Free has one, alongside its Ink dashboards.
What happens when I reach a limit?
Your panels keep showing what they have. New renders resume with the next day's allowance, and adding a panel or a dashboard beyond the plan asks you to move up. The console says which limit you hit.
Can I move to self-hosting later?
Yes. A panel is never tied to Cloud: point it at a Tesserae Server of your own at any time. Cloud dashboards are specific to Cloud and would need recreating there.
Which panels work?
The same list as the self-hosted server, firmware included. See theverified hardware on the overview page.
Can I cancel?
Any time, from Settings in Cloud. The plan runs to the end of what you have paid for, then the account returns to Free.
I sponsor Tesserae on GitHub. Anything for me?
A year of Supporter, on the house.Email hello@tesserae.ink from the address on your Tesserae Cloud account with your GitHub name, and it's switched on by hand.
What does Unlimited cost?
It depends on the fleet, so it's agreed rather than listed.Email hello@tesserae.ink with roughly how many panels and how often they refresh.
Why charge at all when the server is free?
Cloud renders your dashboards on machines we pay for, every wake, for every panel. The paid plans cover that and keep the open-source project funded. Running it yourself costs you nothing but your own hardware.